NASHVILLE, TENNESSEE EST. 2023
FAQ

Frequently Asked Questions

We've done our best to anticipate the most common questions we encounter. Got a question not on the list? Ask us directly.

How quickly can we see results?

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Discovery starts within the week. Hands-on work begins in days, not months. Most clients see something usable against their North Star objective in three to four months, not the eighteen months other firms quote.

What does the subscription model actually cost?

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A flat monthly rate, customized to the scope of your engagement. The model is intentionally cheaper than hiring a senior US developer in-house ($120K to $200K plus benefits) and more flexible. You scale up or down month to month. Exact pricing comes out of the free strategy call, once we understand the scope.

Do we own the code you write?

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Yes. You own everything we ship from day one. No license terms, no buybacks, no holding the codebase hostage if you ever decide to leave. We hand you the keys.

What happens if we want to cancel?

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You cancel. There’s no contract, no penalty, no last-month invoice trick. We work month-to-month so the relationship is always your call. The 60-day money-back guarantee applies on top of that for the first sixty days.

Are your developers based in the United States?

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Yes. Every developer is based in the US. No offshoring, no overnight handoffs, no time zone friction. You work with senior US engineers who understand your business in plain English.

How is this different from hiring an in-house team?

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A senior US developer costs $120K to $200K a year plus benefits, equipment, and recruiting time. With us, a senior US developer drops into your business at a flat monthly rate, with the rest of our team available behind them as supporting resources. No hiring or HR overhead, and you can scale resources up or down as the work shifts. Same predictability without the year-long commitment.

What kinds of businesses do you typically work with?

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Mid-sized distribution, manufacturing, construction, healthcare, and professional services companies, usually $5M to $100M in revenue. If you’re outside that, the strategy call will tell us quickly whether we’re a fit. We say no when we’re not.

Can you work with our existing systems?

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Yes. We integrate with legacy systems (Visual FoxPro, Visual Basic, PHP, Excel-based workflows, take your pick) and we work alongside in-house teams. You don’t need to rip out what’s working. We replace what’s broken and connect what isn’t.

What does the strategy call cover?

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A thirty-minute working call where we diagnose your North Star, the one business objective your software should be moving. Most people arrive asking for a specific thing: a new ERP, a portal, a workflow tool. We help you talk through what you’re actually trying to solve, then walk through whether custom software is the right path at all. If something off-the-shelf would do the job, or if the underlying issue isn’t really a software problem, we tell you that and point you somewhere better. You leave with clarity either way.

How does the 60-day money-back guarantee work?

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If at any point in the first sixty days you decide we’re not the right fit, we refund your first month. No clauses, no carve-outs, in writing on every contract. As far as we know, no one else in this industry offers this.

What if our software has security or compliance requirements?

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We’ve worked across industries with compliance baselines, including healthcare data, financial data, and internal audit requirements. On the strategy call we dig into the specifics of your environment and tell you honestly whether we can meet them. If we can’t, we say so.

Ready

Some answers don't fit in an FAQ, a 30-minute call will give you the clarity you need to take action.

30 minutes No commitment No sales pitch